Privacy Policy – KEXOSTROLLER

Effective Date: December 27, 2024

Contact Information

  • Address: 1938 Peachtree St NE, Atlanta, Georgia (GA), 30309, USA
  • Hotline: (334) 376-9649
  • Email: contact@kexostroller.com

1. Introduction

At Kexo Stroller, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase products, specifically children’s toys and strollers. By using our website or making a purchase, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information when you use our website or interact with us:

a. Personal Information

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (credit card details, PayPal, etc.)

b. Non-Personal Information

  • Browsing Activity (IP address, device type, browser type, etc.)
  • Cookies and Tracking Technologies (We use cookies to enhance your experience and track user behavior on our website. You can control the use of cookies through your browser settings.)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders, including delivering products, issuing refunds, and managing returns.
  • Customer Service: To respond to your inquiries, provide support, and improve our services.
  • Marketing and Promotions: To send you promotional emails or newsletters about new products, sales, or special offers (you can opt out at any time).
  • Website Improvement: To analyze and improve the functionality of our website and user experience.
  • Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.

4. How We Protect Your Information

We take the security of your personal data seriously and implement appropriate measures to protect it. These include:

  • Encryption: We use secure socket layer (SSL) encryption to protect sensitive information, such as payment details, during transmission.
  • Secure Payment Processing: All payment transactions are processed through secure third-party payment processors, ensuring your financial information is handled safely.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We share necessary information with third-party service providers who assist us with payment processing, order fulfillment, and website hosting. These providers are bound by confidentiality agreements and are only permitted to use your data for these services.
  • Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if any of the information is inaccurate.
  • Opt-Out: You can opt out of receiving promotional emails or newsletters by clicking the unsubscribe link in any email you receive or by contacting us directly.
  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your browsing activity. This allows us to enhance your website experience and deliver targeted advertising. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of each website you visit.

10. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website after any changes, you accept and agree to the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

  • Email: contact@kexostroller.com
  • Hotline: (334) 376-9649
  • Address: 1938 Peachtree St NE, Atlanta, Georgia (GA), 30309, USA